Dealers who want to have certified installers first must have access to an IDEA-sanctioned trainer. This is most often accomplished by registering an experienced installer in an IDEA Train-the-Trainer program.
Train-the-Trainer One Day Course
Product Description
Dealers who want to have certified installers first must have access to an IDEA-sanctioned trainer. This is most often accomplished by registering an experienced installer in an IDEA Train-the-Trainer program.
These full day seminars are offered throughout the year at Educational Regional Conferences, at the International Garage Door Exposition and other industry events. Beginning in 2003, these classes will be made available in or near most major U.S. markets.
The Train-the-Trainer class is designed to teach training skills. Registrants must already have installation and service skills, as this program deals strictly with training new hires and less experienced employees. The class covers interactive training skills, evaluation techniques and fundamentals of teaching others. Importantly, the course emphasizes the essential nature of professionalism from the beginning of training to the conclusion.